Privacy Policy

Juniper Vitality ("we," "us," "our") respects your privacy. This Privacy Policy describes how we collect, use, and protect information when you visit junipervitality.com (the "Website") or interact with us as a prospective or current patient.

This policy applies to information collected through our public Website. Information collected through our patient portal and electronic health record system is governed separately by our HIPAA Notice of Privacy Practices and the policies of our HIPAA-compliant practice management software.

Information we collect

Information you provide

If you contact us through the Website (for example, by emailing info@junipervitality.com or completing a contact form), we collect the information you choose to share — typically your name, email address, and the contents of your message. If you become a patient, additional information is collected through our patient portal under HIPAA-protected procedures.

Information collected automatically

When you visit the Website, our hosting provider may automatically log standard technical information including your IP address, browser type, device type, pages visited, and timestamps. This information is used to operate the Website, prevent abuse, and understand aggregate traffic patterns. We do not use this information to build personal profiles or track you across other websites.

Cookies and analytics

The Website uses minimal cookies, only those necessary for the site to function properly. If we use a privacy-respecting analytics service (such as Plausible Analytics), it will be disclosed here when implemented and will be configured to collect only anonymous, aggregate site usage data — never personal information.

How we use information

We use information collected through the Website to:

• Respond to your inquiries and communicate with you about our services
• Operate, maintain, and improve the Website
• Comply with legal obligations and protect against fraud or abuse

We do not sell your information. We do not share your information with third parties for marketing purposes.

Patient information and HIPAA

If you become a patient of Juniper Vitality, your protected health information (PHI) is governed by the federal Health Insurance Portability and Accountability Act (HIPAA) and state privacy laws. Patient information is collected and stored within our HIPAA-compliant practice management system, separate from the Website. Please see our HIPAA Notice of Privacy Practices for details.

Important: Email is not a HIPAA-secure channel. For your protection, please use the patient portal for any communication that includes protected health information once you are an established patient. Email communication should be reserved for general administrative questions.

Children's privacy

The Website is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the Website. Pediatric patients are seen only in the context of a clinical relationship with a parent or legal guardian.

Third-party links

The Website may link to third-party services (such as our patient portal at PracticeQ, our supplement dispensary at Fullscript, or our social media profiles). We are not responsible for the privacy practices of those third parties. Please review their privacy policies before providing information.

Data security

We use commercially reasonable measures to protect information collected through the Website, including HTTPS encryption for all Website traffic. However, no system is perfectly secure. If you become aware of a security concern, please contact us at info@junipervitality.com.

Your rights

You may request to review, correct, or delete personal information you have provided through the Website by emailing info@junipervitality.com. Patients have additional rights with respect to protected health information under HIPAA, described in our HIPAA Notice.

Changes to this policy

We may update this Privacy Policy from time to time. The effective date at the top of this page indicates when the current version took effect. Material changes will be communicated through the Website.

Contact us

If you have questions about this Privacy Policy or how we handle your information, please contact us at info@junipervitality.com.

This policy is provided as a starting framework and should be reviewed by qualified legal counsel before final publication. State-specific requirements may apply.